Last Updated: 2 July 2026

Aluref SA (Pty) Ltd (“Aluref SA”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our Website or communicate with us.

Information We Collect

Depending on how you interact with our Website, we may collect:

• Your name
• Company name
• Email address
• Telephone number
• Information submitted through contact forms
• Technical information such as your IP address, browser type, pages visited and device information
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

• Respond to enquiries and requests
• Provide information about our products and services
• Improve our Website and user experience
• Analyse Website performance and usage
• Maintain the security of our Website
• Comply with applicable legal obligations

We will only process your personal information where we have a lawful basis to do so.

Cookies

Our Website may use cookies to improve functionality, remember preferences and analyse Website traffic.

You may disable cookies through your browser settings; however, some Website features may not function correctly.

Sharing Personal Information

We do not sell your personal information.

We may share your information with trusted service providers who assist us in operating our Website or conducting our business, provided they are required to keep your information confidential.

We may also disclose information where required by law or where necessary to protect our legal rights.

Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. While we take appropriate precautions, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

Third-Party Websites

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.

Your Rights

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion where legally permissible
• Object to certain processing activities
• Withdraw consent where processing is based on consent

Requests may be submitted using the contact details below.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised “Last Updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:

Aluref SA (Pty) Ltd
Phone: +27 (0) 35 751 1229
Email: info@aluref.net